Vault Guide to Travel and Leisure Jobs, Third Edition University of Southern California
As restrictions start to lift, operators need to plan for reopening in the new normal. This represents a unique opportunity to adjust the customer experience and tune your strategy for a bolder future. Bain’s Phil Kleweno, Karthik Venkataraman, Derek Gerow and Kathleen Holtz discuss consumer sentiment and demand scenarios for the overall travel and leisure industry, and provide an in-depth analysis of the airline and hotel sectors. With so many options, so much flexibility, and increasingly higher expectations, the 21st century traveler seeks experiences that go beyond the vacations and business trips of yesteryear. The company’s reportable segments are Vacation Ownership and Vacation Exchange segment.
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- “So it made sense to relocate to Central